Oracle is releasing a set of enhancements to its flagship CRM product, Siebel CRM -- its second release since acquiring the company -- and is throwing in free gadgets to boot.
Siebel 8.1.1 will come equipped with Oracle CRM Gadgets for Sales, the latest release in the company's push toward Social CRM. Gadgets, or mini-applications that combine information from a corporate CRM system with information from the public Internet, are available via a free download from the Oracle website for existing Siebel customers and Oracle CRM On Demand customers. Integration with PeopleSoft CRM applications will be built out soon, but "they came kind of late to the table," said Dipock Das, senior director of CRM at Oracle.
Oracle CRM Gadgets for Sales can run on the desktop on Windows, Mac and Linux operating systems. The second release, due next year, will include support for the gadgets to run in Web browsers and an iGoogle page.
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